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Consultation details

Customer information

I agree with the terms.

Agreement to collection or use of personal information

I hereby confirm that my personal information below are accurate, and consent to Lotte Hotels & Resorts to collect and use as follows regarding to guest feedback.


1. Collecting items

  Required items: Name, E-mail, Telephone number

2. Purpose of Usage and Collection

  Personal information are collected to provide information and service.

3. Retention period of personal information

  Personal information is retained from the date of consent until two (2) years.

4. Right to refuse consent and CONSEQUENCES OF REFUSING CONSENT

  Refusing to consent to the collection is allowed, but there would be limitation of services.